First-Time Users

You've registered - but what's next?

Here's a quick guide to getting started with LedgerMaster once you've registered.

Getting your log-in details

  • After you've registered you will be sent your 12-digit LedgerMaster membership number, temporary passcode and a link to set your memorable word.
  • If you don't receive your membership number or passcode within five working days, call the LedgerMaster Helpdesk on 0330 156 0163.
  • You will need to set up your memorable word by clicking on the link in the email we send you when your account is first set up. You will be given a permanent pass code to replace the temporary one when you set your memorable word.

Read About log-in for more information about your log-in details.

Logging in for the first time

Once you have your membership number, passcode and memorable word.
Enter your surname in the first box on the screen and your membership number in the second box.

You can store these details on the computer you are using by selecting the box under 'Remember your membership details'. This will mean you won't have to type these details again next time you log-in. If you share your computer with someone do not check this box.
As part of our secure log-in process, you must then enter your five-digit passcode and you will be prompted to enter 2 characters from your memorable word. Select the 'continue' button to log-in.

Changing your log-in details

To change your login details, use the Change Passcode or Change Memorable Word options under the Administration menu, when you have logged in.

Find out more

If you want to find out more about using LedgerMaster, or if you have problems logging-in, select the links below.

When you've finished reading, close this window and return to log-in.
If you want to find out more about LedgerMaster functionality use the Help on the page you have a query.

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